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shipping

Shipping methods:

Standard Delivery

  • Orders from 200.- CHF will be shipped by us free of charge, regardless of size and weight.
  • Orders under 200.- CHF will be sent for shipping costs of 12.- CHF.
Depending on the article, we send by parcel service, bulky goods or furniture forwarding agency. Parcels are usually delivered to the first door. Parcels are usually delivered unannounced. If you are not on site when the delivery is made, the courier usually leaves a pick-up notice. With this you can arrange a second delivery or pick up the parcel at the nearest depot.
You will receive a shipping confirmation from us with a tracking number. With the "My consignments" service from Swiss Post, you can view and plan the progress of the consignment. You can find the service at the following link .
Large and bulky furniture is delivered to the curb. Delivery is usually announced in advance. The forwarding agent will contact you to arrange a delivery date.

  • Click & Collect collections
    Orders can be picked up at both showroom locations. As soon as your order is ready for collection, you will receive a collection invitation by email. Collection is possible within 2 days after receipt of the collection invitation.
    Additional delivery options:
          • Delivery to your living space or office - CHF 50.00
            The commissioned moving company brings all packages in the manufacturer's original packaging to your home or office.
          • Additional services at cost
            Additional services such as unpacking and disposal of the packaging, assembly, disposal of old furniture, etc. can be agreed and billed separately.
            We cannot offer the installation of lights, please contact an electrician for this.

      Important instructions

      • Deliveries in mountain and peripheral regions are always offered and charged individually.
      • Please check in advance whether delivery to your home is possible with two people. If it is not possible to bring the furniture to its destination, for example because the stairwell is too narrow or the lift is too small, we reserve the right to cancel the delivery. Any costs for furniture delivery will also be charged in this case. For deliveries that cannot be transported by 2 men, we reserve the right to charge for the additional costs.
        Do you need help with the assessment? Can't you do without a furniture lift? We would be happy to make you an offer. Please contact us. We would be happy to put you in touch with a suitable service provider.
      • The shipping of SALE items is always subject to a charge and is charged according to weight and size.
      • We ship exclusively within Switzerland and Lichtenstein.

      Wrong deliveries & transport damage

      The buyer must inform the transport company and Nordish Living GmbH of any incorrect deliveries and damage caused by transport within 3 days of delivery, including photos, using the form or to shop@nordish.ch. In the event of damage, the goods including the packaging must be kept unused until the case has been dealt with. The defects must be noted on the delivery note upon delivery.

      If 3 days after delivery Nordish Living has not received any notification of incorrect delivery or transport damage, the goods are deemed to have been delivered in perfect condition.